Privacy Policy

Introduction

Capital City Flooring ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you request a consultation or estimate.
• Project Information: Details about your flooring or remodeling project, including photos, measurements, and preferences.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide and improve our flooring and remodeling services
• Respond to your inquiries and schedule consultations
• Send you estimates, invoices, and project updates
• Communicate about our services and special offers (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations (e.g., payment processors, scheduling tools)
• Professional advisors (e.g., lawyers, accountants) when necessary
• Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: (512) 769-2292
• Address: Austin, TX 78701